amdocs
software developer — advancedenterprise crm, telecom bss and billing, agentic ai, and cloud modernization.
- built a production-ready telecom agentic ai platform that exposes carrier operations as governed tools across six domain agents; designed the mcp layer end to end.
- created reusable cursor ai skills and documentation workflows for pull requests and ci/cd, cutting developer time by 60%.
- led an on-prem rhel-to-azure migration with containerized deployments, automated configuration and secrets management, and scheduled environment shutdowns.
- migrated all soap services to rest/json, reducing integration defects by 30%.
- fixed more than 120 bugs and resolved hundreds of production incidents during a monolith-to-microservices migration.